How can we help?
Answers to the questions parents ask most, and a direct line to the people who make Kiddy Timer.
Write to us
contact@pluriform.roWe read every message and usually reply within two working days.
Tell us your device (for example iPhone 16 or a Samsung tablet) and what happened, and we'll take it from there.
Getting started
On the first launch, Kiddy Timer asks for your child's first name and lets you pick the timers you want to begin with. After that, the home screen is your child's: big pictures for each routine. Tap one, set the minutes with a swipe, and a 3, 2, 1 countdown starts the timer. The picture melts away as the time passes, and the finish ends with confetti and a gentle alarm.
Everything for grown-ups waits behind a parent gate that asks for a year of birth, so a curious toddler can't change the settings.
Common questions
How do I open Parent mode?
Tap the grown-up button in the top corner of the home screen and type your year of birth. Parent mode is where you change each kid's name and color, add, rename or remove timers, choose the sounds and the alarm, pick the language and turn iCloud sync on or off.
How do I add another kid?
Tap your child's name at the top of the home screen. With one kid, Kiddy Timer offers to add another; with more than one, tapping switches between kids and holding the name opens the list of kids, where you can add, rename, recolor, reorder or remove them. Both ask a grown-up question first.
How do I change how long a timer runs?
Tap the timer's picture and swipe the ruler (or use the + and − buttons) before tapping Start. Each timer remembers the length it was last started with, so next time it is already set.
How do I add, rename or remove a timer?
Open Parent mode and look under Timers. Tap a timer to rename it or pick a different picture, use Add a timer for a new one, and hold the delete button to remove one.
The alarm doesn't ring when the phone is locked.
The alarm needs notifications. On iPhone and iPad, open Settings, then Notifications, then Kiddy Timer, and allow notifications with sounds. Parent mode shows a note when notifications are off and has a lock-screen test that rings after 5 seconds.
How do I see the timer on the Lock Screen?
On iPhone, Kiddy Timer shows a Live Activity on the Lock Screen and in the Dynamic Island while a timer runs. If you don't see it, check Settings, then Kiddy Timer, and make sure Live Activities are allowed.
How do I add a widget?
On iPhone or iPad, touch and hold an empty area of the Home Screen or the Lock Screen, tap Edit or Customize, add a widget and choose Kiddy Timer. Tapping a timer on the widget starts it in the app.
How does iCloud sync work?
With iCloud sync on (Parent mode, App settings), your kids and their timers stay the same on every iPhone and iPad signed in to the same iCloud account. It uses your own iCloud storage; we never see it.
Can I change the app's language?
Yes. Kiddy Timer follows your device's language, and Parent mode has a Language option to choose any of its 49 languages for the app alone.
How do I start over with the default timers?
In Parent mode, scroll to Reset and choose Reset to default timers. It replaces the current kid's timers with the starter set.
Privacy
Kiddy Timer has no ads, no accounts and no tracking, and it doesn't collect any data. Your kids' names and timers stay on your device. The privacy policy explains exactly what the app stores and where.